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BSI Kitemarked Accident Repair Centre in Epsom

With over 25 years of experience, Dorking Accident Repair Centre continues to be the benchmark for car accident repairs in and around the Epsom area. If you’re unfortunate enough to suffer an accident, our trusted workshop in Dorking aims to have you back on the road as soon as possible. From car body repairs to dent repairs, nothing is beyond the scope of our experienced team. Our workshop started out as far back as 1997.


For total peace of mind in what can be a stressful time, Dorking Accident Repair Centre is a BSI Kitemark certified facility. Leave us to take care of all related issues with your vehicle, safe in the knowledge that crash repairs are carried out to the highest possible standards.


This page explains what the BSI Kitemark is, and how it should be regarded as a seal of approval in the fields of car accident repairs, dent repairs and paintwork rectification by our new and returning customers in Epsom and the surrounding Surrey area.

The BSI Kitemark | A Hallmark of Excellence


BSI (British Standards Institute) Kitemark is an industry-standard scheme which assesses the staff at our accident repair centre, located near Epsom, and proves their competence in car body repairs. This accreditation was previously known as PAS 125 but since 2014, it has become a standalone British Standard referred to as BS 10125. Any company with Kitemark accreditation has proved its credentials to certified BSI inspectors and auditors.


Because we proudly bear our own Kitemark, Dorking Accident Repair Centre can confidently claim that the services we offer to our Epsom customers, be they crash repairs, dent repairs or car accident repairs, have been witnessed and verified by an expert in their relevant field.


In short, the Kitemark is the highest possible standard for accident repair excellence.

Benefits to our Customers


While the benefits to our Epsom customers are many, the central issue to the Kitemark scheme is safety. To uphold current safety standards, BSI inspectors monitor accident repair centre personnel to see if they adhere to the repair specifications of the manufacturer. This ensures the vehicle continues to run as it did before car accident repairs were undertaken, and that it will provide sufficient protection in the event of a future collision.


It’s easy to see why Kitemark is so popular with our Epsom consumers, but is it as popular with companies like our own which specialise in crash repairs and car body repairs?


Well, in a 2015 survey of trade professionals, it was reported that:


  • 63% of Kitemark accredited repairers noted a growth in the efficiency of their overall processes, allowing for the best possible service with crash repairs and dent repairs
  • 92% of companies agreed that BSI inspectors were experts in their field. As a result, the standard of their car accident repairs rated as excellent with their customers
  • 95% claimed the Kitemark scheme had resulted in their staff being better trained, benefitting the quality of car body repairs provided by their companies
  • 72% noted an overall improvement in the overall standard of car accident repairs
  • Importantly, 80% of those surveyed saw their operational risks reduce


There is little doubt that the Kitemark scheme has raised the bar with car accident repairs. The team at Dorking Accident Repair Centre has never been more proficient, and this allows us to conduct car body repairs, dent repairs and crash repairs to a level our Epsom and Surrey customers deserve. And we still haven’t stopped trying to improve things further.


It is worth noting that a Kitemark is never awarded for life. While Dorking Accident Repair Centre is accredited now, we will continue to be inspected in the future. To preserve the privilege of displaying the Kitemark symbol, we are required to maintain high standards in our working practices. This helps us deliver on our commitment to high-level car accident repairs for private, fleet and trade customers in all parts of the nearby Epsom area.


It’s what we’ve always done, and what we always will do.

To discuss dent repairs, car body repairs and crash repairs, or to arrange vehicle recovery from Epsom, call us today on 01306 743030.