Amount we can pay
We pay your excess is based on the average excess on an insurance policy of £250.00GPB. In some cases we can help with more than this amount, but it is dependent on the invoiceable value of the repair. Please speak with the estimator handling your case to clarify how much we can help you with.
Fixed price repair
Due to the age and value of some vehicles, insurers will sometimes choose to deem the vehicle a total loss rather than repair it. In these cases we can negotiate with the insurer on your behalf to carry out a fixed price repair. This may mean us reducing our rates to achieve a repair figure that the insurer is happy with. In these cases we will not be able to help with your excess payment. The benefit however is that your vehicle is repaired rather than sent to a salvage yard.
Whilst we try to keep our relationships with insurers to a minimum, there are a small number of insurers who we do have relationships with. In these cases we have to offer the insures discounts on the repairs meaning we are unable to pass the discounts on to you. In these cases we will be unable to help with the payment of your excess.
For us to be able to make a contribution to the excess the invoiceable value of the repair must exceed £1000.00 + vat.